Toyota Corolla (E120) 2002–2008 Repair Manual / Introduction / How to troubleshoot ecu controlled
systems / Customer problem analysis
Toyota Corolla (E120): Customer problem analysis
Hint
:
- in troubleshooting, the problem symptoms must be confirmed accurately, meaning that all preconceptions must be set aside in order to make an accurate judgement. To ascertain what the problem symptoms are, it is extremely important to ask the customer about the problem and conditions when it occurred.
- The following 5 items are important points in the problem analysis. Past problems which are thought to be unrelated and the repair history, etc. May also help in some cases. Therefore, as much information as possible should be gathered and its relationship with the problem symptoms should be correctly ascertained for use as reference in troubleshooting. A customer problem analysis table is provided for your use in the diagnostics section for each system.
(Sample) supplemental restraint system check sheet.
Other materials:
Dialing from call history
You can make a call using the call history, which has the 3 functions below.
: calls which you missed
: calls which you received
: calls which you made
1 Display the phone screen.
2 Select “Call History” tab.
3 Select or the desired entry from
the list.
► When
is selected
4 C ...
Heated steering wheel/seat heaters
Heated steering wheel
Warms up the grip of the
steering wheel
Seat heaters
Warm up the seat upholstery
WARNING
To prevent minor burn injuries
Care should be taken if anyone in
the following categories comes in
contact with the steering wheel or
seats when the heater is on:
Babies, small chil ...
How to proceed with troubleshooting
1 Vehicle brought in
2 Customer problem analysis check and symptom check
3 Problem symptoms table
Without applicable symptoms, proceed to ”a”
with applicable symptoms, proceed to ”b”
4 Perform troubleshooting in the following method, depending on
malfunction symptom ...