Toyota Corolla (E120): Customer problem analysis

Hint

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  • in troubleshooting, the problem symptoms must be confirmed accurately, meaning that all preconceptions must be set aside in order to make an accurate judgement. To ascertain what the problem symptoms are, it is extremely important to ask the customer about the problem and conditions when it occurred.
  • The following 5 items are important points in the problem analysis. Past problems which are thought to be unrelated and the repair history, etc. May also help in some cases. Therefore, as much information as possible should be gathered and its relationship with the problem symptoms should be correctly ascertained for use as reference in troubleshooting. A customer problem analysis table is provided for your use in the diagnostics section for each system.

(Sample) supplemental restraint system check sheet.

(Sample) supplemental restraint system check sheet.

Symptom confirmation and diagnostic trouble code

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    Circuit description
    Hint: these dtcs indicate a malfunction related to the primary circuit. If dtc p0351 is displayed, check the no.1 Ignition coil with igniter circuit. If dtc p0352 is displayed, check the no.2 Ignition coil with igniter circuit. If dtc p0353 is displayed, check the no.3 Ignition coil ...

    Precaution
    Caution: replace the faulty parts of the seat belt systems (outer belt, inner belt, bolts, nuts, adjustable shoulder anchor, tether anchor hardware, sill–bar, etc.). Seat belt systems not in use at the time of a collision should also be inspected and replaced if found to be damaged or wo ...

    Rear seats
    The seatbacks of the rear seats can be folded down. Folding down the rear seatbacks 1. Move the front seats forward. 2. Stow the rear armrest. (if equipped). 3. Fold the seatback down while pushing the seatback lock release button. Each seatback may be folded separately. WARNING Observe the follo ...