Toyota Corolla (E120): Customer problem analysis

Hint

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  • in troubleshooting, the problem symptoms must be confirmed accurately, meaning that all preconceptions must be set aside in order to make an accurate judgement. To ascertain what the problem symptoms are, it is extremely important to ask the customer about the problem and conditions when it occurred.
  • The following 5 items are important points in the problem analysis. Past problems which are thought to be unrelated and the repair history, etc. May also help in some cases. Therefore, as much information as possible should be gathered and its relationship with the problem symptoms should be correctly ascertained for use as reference in troubleshooting. A customer problem analysis table is provided for your use in the diagnostics section for each system.

(Sample) supplemental restraint system check sheet.

(Sample) supplemental restraint system check sheet.

Symptom confirmation and diagnostic trouble code

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    Inspection procedure
    1 Inspect transmission wire(s1) Disconnect the transmission wire connector from the transaxle.  measure the resistance according to the value(s) in the table below. Standard: 2 Check harness and connector(transmission wire – ecm) Connect the transmission connec ...

    Checking tires
    Check if the treadwear indicators are showing on the tires. Also check the tires for uneven wear, such as excessive wear on one side of the tread. Check the spare tire condition and pressure if not rotated. New tread Worn tread Treadwear indicator The location of treadwear indicators is show ...

    On–vehicle inspection
    1. Inspect w/receiver condenser assy  if a fin of the w/receiver condenser assy is dirty, clean it with water and dry it with compressor air. Notice: do not damage the fin of the w/receiver condenser assy.  if a fin of the w/receiver condenser assy is bent, make it straig ...