Toyota Corolla (E120) 2002–2008 Repair Manual / Introduction / How to troubleshoot ecu controlled
systems / Customer problem analysis
Toyota Corolla (E120): Customer problem analysis
Hint
:
- in troubleshooting, the problem symptoms must be confirmed accurately, meaning that all preconceptions must be set aside in order to make an accurate judgement. To ascertain what the problem symptoms are, it is extremely important to ask the customer about the problem and conditions when it occurred.
- The following 5 items are important points in the problem analysis. Past problems which are thought to be unrelated and the repair history, etc. May also help in some cases. Therefore, as much information as possible should be gathered and its relationship with the problem symptoms should be correctly ascertained for use as reference in troubleshooting. A customer problem analysis table is provided for your use in the diagnostics section for each system.
(Sample) supplemental restraint system check sheet.
Other materials:
How to proceed with troubleshooting
The hand–held tester can be used at step 3, 4, 6, 9.
1 Vehicle brought to workshop
2 Customer problem analysis
3 Connect the obd ii scan tool or hand–held tester to dlc3
4 Check and clear dtc and freeze frame data
5 Visual inspection
6 Setting the check mode diagnosis
7 Proble ...
If a warning message or indicator is displayed (vehicles with a multi-information
display)
If a warning is shown on the multi-information display, stay calm and perform
the following actions:
1 Master warning light
The master warning light also comes on or flashes in order to indicate that a message
is currently being displayed on the multiinformation display.
2 Multi-information d ...
If your vehicle has to be stopped
in an emergency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehicle
using the following procedure:
Stopping the vehicle
1. Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase t ...