Toyota Corolla (E120): Customer problem analysis

Hint

:

  • in troubleshooting, the problem symptoms must be confirmed accurately, meaning that all preconceptions must be set aside in order to make an accurate judgement. To ascertain what the problem symptoms are, it is extremely important to ask the customer about the problem and conditions when it occurred.
  • The following 5 items are important points in the problem analysis. Past problems which are thought to be unrelated and the repair history, etc. May also help in some cases. Therefore, as much information as possible should be gathered and its relationship with the problem symptoms should be correctly ascertained for use as reference in troubleshooting. A customer problem analysis table is provided for your use in the diagnostics section for each system.

(Sample) supplemental restraint system check sheet.

(Sample) supplemental restraint system check sheet.

Symptom confirmation and diagnostic trouble code

    Share this page:

    Other materials:

    Headlamp dimmer switch assy
    Replacement 1. Remove steering column cover lwr Remove 3 screws and steering column cover lwr. 2. Remove headlamp dimmer switch assy Disconnect the connector.  release the claw and pull out the head light dimmer switch assy. ...

    How to proceed with troubleshooting
    The hand–held tester can be used at step 3, 4, 5, 7, 10. 1 Vehicle brought to workshop 2 Customer problem analysis 3 Connect hand–held tester to dlc3 Hint: if the display indicates a communication fault in the tool, inspect dlc3. 4 Check dtc and freeze frame data Hint: record or pr ...

    Using the storage features
    List of storage features 1 Glove box 2 Bottle holders 3 Console box 4 Cup holders CAUTION ■Items that should not be left in the storage spaces Do not leave glasses, lighters or spray cans in the storage spaces, as this may cause the following when cabin temperature becomes high: ...