Toyota Corolla (E120) 2002–2008 Repair Manual / Introduction / How to troubleshoot ecu controlled
systems / Customer problem analysis
Toyota Corolla (E120): Customer problem analysis
Hint
:
- in troubleshooting, the problem symptoms must be confirmed accurately, meaning that all preconceptions must be set aside in order to make an accurate judgement. To ascertain what the problem symptoms are, it is extremely important to ask the customer about the problem and conditions when it occurred.
- The following 5 items are important points in the problem analysis. Past problems which are thought to be unrelated and the repair history, etc. May also help in some cases. Therefore, as much information as possible should be gathered and its relationship with the problem symptoms should be correctly ascertained for use as reference in troubleshooting. A customer problem analysis table is provided for your use in the diagnostics section for each system.

(Sample) supplemental restraint system check sheet.

Other materials:
Body dimension drawings
Engine compartment
Body opening areas (side view: front)
Body opening areas (side view: rear)
Sedan
Body opening areas (rear view)
Sedan
Under body
Under body
Front suspension crossmember
Front suspension crossmember
...
Cargo and luggage
Take notice of the following
information about storage
precautions, cargo capacity
and load:
Capacity and distribution
Cargo capacity depends on the
total weight of the occupants.
(Cargo capacity) = (Total load
capacity) - (Total weight of
occupants)
Steps for Determining Correct
Load Limit -
(1) L ...
Inspection procedure
Hint:
hand–held tester only:
narrowing down the trouble area is possible by performing ”a/f control” active
test (heated oxygen
sensor or other trouble areas can be distinguished).
Perform active test using hand–held tester (a/f control).
Hint:
”a/f control” is the active te ...


