Toyota Corolla (E120): Customer problem analysis

Hint

:

  • in troubleshooting, the problem symptoms must be confirmed accurately, meaning that all preconceptions must be set aside in order to make an accurate judgement. To ascertain what the problem symptoms are, it is extremely important to ask the customer about the problem and conditions when it occurred.
  • The following 5 items are important points in the problem analysis. Past problems which are thought to be unrelated and the repair history, etc. May also help in some cases. Therefore, as much information as possible should be gathered and its relationship with the problem symptoms should be correctly ascertained for use as reference in troubleshooting. A customer problem analysis table is provided for your use in the diagnostics section for each system.

(Sample) supplemental restraint system check sheet.

(Sample) supplemental restraint system check sheet.

Symptom confirmation and diagnostic trouble code

    Share this page:

    Other materials:

    If a warning message or indicator is displayed (vehicles with a multi-information display)
    If a warning is shown on the multi-information display, stay calm and perform the following actions: 1 Master warning light The master warning light also comes on or flashes in order to indicate that a message is currently being displayed on the multiinformation display. 2 Multi-information d ...

    Inspection procedure
    1 Check un–lock warning switch assy Disconnect the key unlock warning switch connector.  check the continuity between the terminals of the key unlock warning switch connector, as shown in the illustration and table. Standard: 2 Check wire harness (tvip ecu unlock warni ...

    Positioning a floor jack
    When using a floor jack, follow the instructions in the manual provided with the jack and perform the operation safely. When raising your vehicle with a floor jack, position the jack correctly. Improper placement may damage your vehicle or cause injury. Location of the jack point ■ Front ■ Rea ...