Toyota Corolla (E120): Customer problem analysis

Hint

:

  • in troubleshooting, the problem symptoms must be confirmed accurately, meaning that all preconceptions must be set aside in order to make an accurate judgement. To ascertain what the problem symptoms are, it is extremely important to ask the customer about the problem and conditions when it occurred.
  • The following 5 items are important points in the problem analysis. Past problems which are thought to be unrelated and the repair history, etc. May also help in some cases. Therefore, as much information as possible should be gathered and its relationship with the problem symptoms should be correctly ascertained for use as reference in troubleshooting. A customer problem analysis table is provided for your use in the diagnostics section for each system.

(Sample) supplemental restraint system check sheet.

(Sample) supplemental restraint system check sheet.

Symptom confirmation and diagnostic trouble code

    Share this page:

    Other materials:

    Listening to an iPod
    Connecting an iPod enables you to enjoy music from the vehicle speakers. Select “iPod” on the audio source selection screen. When the iPod connected to the system includes iPod video, the system can only output the sound by selecting the browse screen. Connecting an iPod Audio control scre ...

    Supplemental restraint system
    Preparation Sst Recomended tools Equipment ...

    What to do if... (Troubleshooting)
    If you have a problem, check the following before contacting your Toyota dealer. The doors cannot be locked, unlocked, opened or closed You lose your keys ● If you lose your keys or mechanical keys, new genuine keys or mechanical keys can be made by your Toyota dealer. ● If you lo ...