Toyota Corolla (E120) 2002–2008 Repair Manual / Introduction / How to troubleshoot ecu controlled
systems / Customer problem analysis
Toyota Corolla (E120): Customer problem analysis
Hint
:
- in troubleshooting, the problem symptoms must be confirmed accurately, meaning that all preconceptions must be set aside in order to make an accurate judgement. To ascertain what the problem symptoms are, it is extremely important to ask the customer about the problem and conditions when it occurred.
- The following 5 items are important points in the problem analysis. Past problems which are thought to be unrelated and the repair history, etc. May also help in some cases. Therefore, as much information as possible should be gathered and its relationship with the problem symptoms should be correctly ascertained for use as reference in troubleshooting. A customer problem analysis table is provided for your use in the diagnostics section for each system.
(Sample) supplemental restraint system check sheet.
Other materials:
Inspection procedure
Hint:
read freeze frame data using the hand-held tester or the obd ii scan tool.
Freeze frame data records the
engine conditions when a malfunction is detected. When troubleshooting, it is
useful for determining whether
the vehicle was running or stopped, the engine was warmed up or not, the ...
Symptom simulation
Hint:
the most difficult case in troubleshooting is when no symptoms occurs. In such
cases, a thorough customer
problem analysis must be carried out. Then the same or similar conditions and
environment in which the
problem occurred in the customer’s vehicle should be simulated. No matter ho ...
Driving support system
information display
■ Driving support system
information
Select to display the operational
status of the following systems:
Dynamic radar cruise control
LTA (Lane Tracing Assist)
LDA (Lane Departure Alert)
■ Navigation system-linked
display (if equipped)
Select to display the following
navigation system-linked ...