Toyota Corolla (E120): Customer problem analysis

Hint

:

  • in troubleshooting, the problem symptoms must be confirmed accurately, meaning that all preconceptions must be set aside in order to make an accurate judgement. To ascertain what the problem symptoms are, it is extremely important to ask the customer about the problem and conditions when it occurred.
  • The following 5 items are important points in the problem analysis. Past problems which are thought to be unrelated and the repair history, etc. May also help in some cases. Therefore, as much information as possible should be gathered and its relationship with the problem symptoms should be correctly ascertained for use as reference in troubleshooting. A customer problem analysis table is provided for your use in the diagnostics section for each system.

(Sample) supplemental restraint system check sheet.

(Sample) supplemental restraint system check sheet.

Symptom confirmation and diagnostic trouble code

    Share this page:

    Other materials:

    Favorites list setting
    Up to 15 contacts (maximum of 4 numbers per contact) can be registered in the favorites list. ■ Registering the contacts in the favorites list 1 Select “Add Favorite”. 2 Select the desired contact to add to the favorites list. Dimmed contacts are already stored as a favorite. 3 Chec ...

    Dtc check/clear
    Notice: if there is no dtc in the normal mode, check the pending fault code using the continuous test results function (mode 7 for sae j1979) on the obd ii scan tool or the hand–held tester. Hand–held tester only: when the diagnosis system is switched from the normal mode to the ...

    Safety Connect
    *: If equipped Safety Connect is a subscription- based telematics service that uses Global Positioning System (GPS) data and embedded cellular technology to provide safety and security features to subscribers. Safety Connect is supported by Toyota's designated response center, which operates 24 hour ...